FMS - missing or out-of-date export dll

[wightsupport]

If you get an error message when trying to export a report to Excel it is a logged in user issues caused by not have the Crystal Reports folder. The following fixes the issue

Close FMS

On the Main SIMS Server, copy C:\Windows\Crystal folder to a shared location

On the logged in profile copy the Crystal folder to C:\Users\%username%\WINDOWS

Open FMS